Users (both parents/staff) get the following message when they need to put 2FA code from their authenticator app: You must contact your Two-Factor Authentication Administrator to access the system. It's quite confusing for people and means they em...

Problem : The notification email (Figure 2) sent to the admissions team does not include any contact information for the parent who completed the enquiry. This is already a feature of the parent notification tab of the same form as it is used for ...

We are unable to create any absences for our Cover Supervisors because they don't have any timetabled lessons. Would it be possible to include such staff when we 'create an absence' please?

If the system has generates a duplicated record it is impossible to deleted the record if an invoice is raised or is connected to a billing account even if the info is duplicated. IT would be good to be able to do house work on these files a the s...

We have one career guidance counsellor who uses iSAMs heavily throughout her day. She has reported that her sessions timeout too frequently which disrupts her work. Could iSAMs add the feature to extend the duration of a session before timeout occ...

Previously on SEN Manager when you added notes (on the notes tab) or uploaded documents to the reports tab, it asked for a date and would put them in chronological order. On the new Student Registers it just just puts them in order of when you add...

We get complaints from parents that their child has been marked absent when in fact their child was only late during the AM Registration. Upon receiving this absent notification, the parent can immediately inform the tutor or the reception to amen...

It would be useful when sending emails via the portal to be able to select or create varied recipient groups. Currently you can only select the whole school or by year group, but we often find a need to send emails to a class or specific group.

When trying to send a single Notification nearly all the devices are called iPhone or such like and there is no way to tell them apart. If the devices could have a name allocated to them thats shown in the device list this would be very helpful.

I've been told by your support that I am correct, the cover section in the iTeacher app is broken. I was then told that there is no plans to fix it which is ridiculous and that I should put it down as an "Idea". It's not an idea, please fix the fu...