IRIS Ed:gen & iSAMS

It would be more convenient if we could directly email receipts from the Customer Transaction screen ('Action' tab), similar to how we can email Invoices and Credit Notes. This would streamline our process and save us time. Currently, there is no ...

It appears that it is not possible to create a calculated column using formula builder, e.g. for a term grade, that uses weightings that ignores empty cells (e.g. if a student missed an assessment). "Unfortunately AVERAGEIF function is not availab...

Louis Foulds (iSAMS) Aug 11, 2026, 11:22 GMT+1 Hi, Thank you for contacting us and submitting a request to our Service Desk. Unfortunately only the standard fields available by default, excluding custom fields, can be added to an Enquiry Form, how...

In the new Parent Cloud Portal, under the School Reports section, there is a column labelled Reports showing a number. I have been told this column shows the number of written reports within that report cycle. Upon investigation, I have found the ...

In Teaching Manager > Reports > Set Codes including Set Counters, a list of sets were shown together with the total number of pupils in each set. Please add more column by listing the teacher(s) who is/are teaching each set. Thank you.

When using the Academic tab in Pupil Manager search, only sets/classes show for the Primary Teacher of a set. Can this be changed to show all sets/classes a teacher teaches. Currently 2 teachers could share a set and have 4 periods each but only o...

We have several prospectus puils who have same sex parents. When adding the contact the second parent is automatically called a mother. Could parents be referred to as Parent 1 and Parent 2 rather than mother and father to allow for same sex, and ...

I am aware a new iTeacher app is being worked on, but I don't see any more details online about it. Please could the Registration Alert option be included on the attendance registers of the new app? The one we can click if a student is not present...

I am delighted that Canvas and iSams have integration. We need the same integration with Google Classroom so assignments and grades can sync from Google Classroom to iSAMS.

Add a checkbox for 'Emergency Contact' in the Contacts section (similar to the existing 'Student Home' checkbox). In the Parent Portal, introduce an option to display only designated emergency contacts, regardless of their contact type. This will ...