IRIS Ed:gen & iSAMS

Emails from iSAMS on our system go out via Send Grid. If, for some reason, iSAMS is able to generate the email, but unable to forward it to Send Grid, that email is logged as failed with the Email Manager applet in the Control Panel. However, the ...

Our exams officer is trying to enter information for students sitting examinations this summer. As an international school in Dubai, we are unable to input the full official names of many of our Arabic students due to the character limit being set...

We use a number of external assessment systems like the CEM Centre's ALIS, MIDYIS and YELLIS testing, along with GL PTE and PTM scores. When we export data into those systems we include the iSAMS SchoolID so that when we want to import results int...

When creating a physical address report on Export Wizard it duplicates the learner's information across 2 to 3 lines making it hard to get accurate data. This needs to be populated on one column with addresses on the same line as the forenames and...

In the Batch/Group Edit functions in Student/Pupil Manager, there are a very long list of fields to scroll up/down to look for the correct one. It will be very helpful if a search tool is available. When typing in a keyword, only the fields match ...

We are constantly sending emails to multiple parents that require different information for a particular student. Doing a mail merge in Outlook is time-consuming because we first have to gather the data from iSAMS, transfer it to Excel, and then u...

When the tracking columns get further across the screen and you right click on a column to edit/delete etc, the window with this option cannot be seen. It is there but stuck right at the beginning of the columns so you have to scroll back to the f...

It isn't currently possible to temporarily save a written email in email wizard while working on it: as soon as you go to another tab your work is lost. Allowing a draft to be saved would be a huge help.

Creating custom reports on iSams is not easy particularly for class teachers. A simple and straightforward wizard option or a tile of reports will be helpful. Particularly if reports like medical flags details were available on the wizard bar link...

Exams Manager - Arrangements new system. There is only one report that can be pulled and it lists everything under one column. Reporting needs to be usable. This data cannot be manipulated in any way when in one column we have students names plus ...