IRIS Ed:gen & iSAMS

Emails from iSAMS on our system go out via Send Grid. If, for some reason, iSAMS is able to generate the email, but unable to forward it to Send Grid, that email is logged as failed with the Email Manager applet in the Control Panel. However, the ...

When creating a physical address report on Export Wizard it duplicates the learner's information across 2 to 3 lines making it hard to get accurate data. This needs to be populated on one column with addresses on the same line as the forenames and...

We are constantly sending emails to multiple parents that require different information for a particular student. Doing a mail merge in Outlook is time-consuming because we first have to gather the data from iSAMS, transfer it to Excel, and then u...

Being new to iSAMS there has been a lot of confusion here between Registration (attendance) and Student Registers, so I have now started to refer to Registration as Attendance and so to differentiate I use the terminology Attendance Registers and ...

When the tracking columns get further across the screen and you right click on a column to edit/delete etc, the window with this option cannot be seen. It is there but stuck right at the beginning of the columns so you have to scroll back to the f...

We have just migrated from SIMS to iSAMS and would be great to be able to upload documents in the doucment and files section or even in the reports section. At the moment it can only be done by each student individually.

We are in the middle of configuring our new Parent Cloud Portal and we have noticed the Parents Home page is very negative in showing the Discipline record but not the Merits assigned via Rewards & Conduct, the parents have to select School Pr...

For safeguarding and fire reasons we need to know where pupils are at all times during the school day. Pupils have various sports activities, other clubs, SEN lessons, etc. in addition to, or instead of, their regular lessons. Some of the clubs ar...

When seating for internal and external exams we often have the same subject but with several components ( multiple papers) these are held of different dates and times. The students need to be seated in the same seat for all of these exams so would...

having the students forename makes it easier for invigilators to identify them. Surnames are quite long in some circumstances. A forename is easier to find when looking or calling out a seating plan.