Please create a new feature that would allow someone in an organisation to select another person's name when logging a ticket. Or at least to add another person's name when logging a new ticket. Example: a teacher who thinks they are too busy to log a call about a broken window, asks a PA or a receptionist to do it for them. No messages would go back to that teacher; the updates would all go to the receptionist who is in a different building and is not really very interested in the problem being fixed, not like the teacher who is suffering. In other systems we use, we can put the name of another member of staff instead of the person who is logging it for them.
