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Make the template Reward and Conduct emails editable

What I want: Many other modules' default emails can be edited in the control panel, but the Reward & Conduct notifications that go to parents can't be edited. I would like to be able to edit them.

Why I want it: Our simplest reward is set so that teachers don't enter a reason because we want it to be super quick for teachers to give them. However the email sent out to parents says the following: "The reason for this is: A description was not entered for this award." This doesn't look professional so I want to edit it.

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    • Guest
      Mar 14, 2025

      absolutely agree - would be very useful

    • Guest
      Dec 4, 2024

      Editable templates please - this causes unnecessary conflict with parents: "inform you that NAME has received a mark of poor conduct (Prep) against them for incomplete in [subject] by [Teacher]. The reason given for this is: " The impact of what is written is lost due to the negativity of the phrasing; it also limits the conversations that can be had to improve the learning.

    • Guest
      Dec 2, 2024

      Please add in the subject as well as the awarding teacher. Some teachers may teach more than one subject so this can cause confusion.

    • Guest
      Oct 2, 2024

      The email from iSAMS currently says: "This is an automated notification to inform you that NAME has received a mark of poor conduct (Prep) against them for incomplete in [subject] by [Teacher]. The reason given for this is: "

      The phrase "mark of poor conduct" is quite antagonositic for parents. Could this part of the email be editable?

    • Guest
      Sep 20, 2024

      Could we please have the list of available fields for the template?
      We would like to include basic details of students (Form/Year Group) on the email template for pastoral leaders.

    • Guest
      Sep 18, 2024

      Does anyone have a list of the available merge fields? ISAMS support say there is no such list.

      We would like to replace <!--Pupil--> with whatever the identifier is for Preferred name.

    • Guest
      Sep 8, 2024

      Hi there

      I'm continually getting comments from parent about this, I'm hoping this feature will make an appearance very soon. So many other features like this are editable. Such as the emails in cover manager.

      Thanks.

    • Guest
      Jul 12, 2024

      Hello,

      We are just in the process of migrating to iSAMS and not being able to edit this email template has been a frustration as we would like to use different wording on consequence notifcations that go to parents. It would be great if this could be added to the roadmap.

      Thanks!

    • Guest
      May 10, 2024

      Hi All

      Is there an update on this as this is being regularly requested at Roedean School as well.

      Thanks

    • Sarah Kattau
      Jan 17, 2024

      We also would like to be able to edit the emails that go out. In particular, we would want to have distinct emails depending upon the type of merit/demerit that has been applied.

      Because we also make use of both merits and demerits, we would like to be able to edit, not just the wording, but also the styling (e.g. to provide simple colouring to flag up the type of commendation awarded).

    • +23
    0 MERGED

    Notification to Head of Department for reward & conduct

    Can we develop the feature to send notification email to Head of Department when logging a behaviour incident?
    Guest over 1 year ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    1 MERGED

    Preferred names on notifications

    Hi guys, We are a billingual School in China. Our staff and students are comprised of Chinese and international students. Currently the system only allows our conduct and reward email notifications to be sent with Chinese Names. As out pastoral le...
    Guest over 1 year ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    3 MERGED

    Add "Record Deparment" on the Notifications

    Please add the "Record Department" information on the notification so that it will be easier for us to know what department the awarding teacher from. Please see screenshot.
    Guest over 1 year ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    3 MERGED

    Change message text so that positive types are "Awarded" and negative types are "Issued".

    When a student receives any type of reward or conduct slip, the message text reads "You have been awarded a....". This makes it sound like an achievement. In the case of positives, it is. However, to remove this sense of achievement at having done...
    Guest over 1 year ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    14 MERGED

    Notifications: Customise Templates

    No description provided
    Guest over 14 years ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    4 MERGED

    Able to edit reward & conduct notification email templates

    If you try adding/editing default email templates the changes aren't updated as the email templates are hard coded (example reward & conduct). To be able to edit or create new email templates.
    Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    1 MERGED

    Change the wording of notifications

    Is it possible to change the wording on the email that is sent to parents when a child receives a learning notification? The message we send to parents starts with: "This is an automated notification to inform you that NAME has received a mark of ...
    Guest over 1 year ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    3 MERGED

    Preferred Name on Automated emails

    It would be really useful if we could select to use Preferred Names in the Automated emails generated from the Rewards & Conduct module as some pupils have completely different Preferred names to their official forenames so it can cause confus...
    Guest about 1 year ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    1 MERGED

    Rewards and Conduct Notification year group

    When writing house point to any student in the Rewards and Conduct Manager, the student's year group is not visible in the notification to the teacher or parent. Can you provide this?
    Guest about 1 year ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    1 MERGED

    Add English name to Reward & conduct notification email template

    We currently have foreign teachers working on student behavior management. According to the reports we have received, the student names are in pinyin. The foreign teachers have expressed great difficulty in matching them to specific students in a ...
    Guest 5 months ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature
    1 MERGED

    Add additional fields to the automated emails one receives when a new record has been made on rewards and conduct.

    Add additional fields to the automated emails one receives when a new record has been made on rewards and conduct. Specifically add "set code" to the email. This allows you to see the subject that a reward and conduct entry has been added for, giv...
    Guest 4 months ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 0 Good Feature