iFinance - AP Inbox should also process credit notes as well as invoices.
If all our suppliers are sending the invoices and credit notes to the specified email address that is linked to the AP Inbox, why does it not deal with both?
To treat it differently is inefficient and process heavy
Our school is extremely frustrated by the noticeable lack of progress on feature requests within this portal. Many highly requested enhancements have remained unaddressed for years, despite ongoing demand from users. This prolonged lack of development has led to growing dissatisfaction and concerns about whether customer feedback is being adequately considered in the product roadmap.
If other users share these concerns and would be interested in establishing an independent forum to discuss common issues, priorities, and collective engagement with the provider, please feel free to contact me directly at d.moss@hamptonschool.org.uk.
I agree with this. My purchase officer /accounts assistant currently have to download the credit note from AP Inbox, save it, post it directly to the supplier and delete the one in AP Inbox. This is a clumsy method and admin heavy, but currently the best option we have.