There is a discrepancy between transaction dates in the iFinance bank feed and actual bank statements, particularly with Barclays due to their unique API rules. Since quick changes are not feasible, AIQ could provide users with more control over incoming transactions.
And also a suggestion to Plaid to create a change which will account for the 2 different types of dates ensuring only the actual transaction date through.
Our school is extremely frustrated by the noticeable lack of progress on feature requests within this portal. Many highly requested enhancements have remained unaddressed for years, despite ongoing demand from users. This prolonged lack of development has led to growing dissatisfaction and concerns about whether customer feedback is being adequately considered in the product roadmap.
If other users share these concerns and would be interested in establishing an independent forum to discuss common issues, priorities, and collective engagement with the provider, please feel free to contact me directly at d.moss@hamptonschool.org.uk.
Can we please resolve this ASAP. The accuracy of our financial data relies heavily on the reliability of the bank feeds. This issue requires resolution in coordination with AIQ and Plaid.