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Product IRIS PlusPay
Created by Neil Williams
Created on May 22, 2025

Correct View purchases for an item report

Please see ParentMail support ticket 00551293 which has screenshots I cannot post on this site.


When an item has instalments and one instalment is refunded, the refund amount appears against all instalments. This make reconciliation of the payment item problematic as the data is inaccurate.

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