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Product IRIS Reach
Created by Guest
Created on Feb 3, 2025

It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were rectified or explained immediately.

Even if you do call the support number they never understand what the issue is and then you just get an email to say that they have passed it on

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