Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support
The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Ability to hide My Children Widget, or rearrange widget order.
It would be useful to hide the My Children widget on the dashboard if it's not in use. Currently the widget takes up so much space that the welcome message gets pushed off the bottom of the screen. If it can't be hidden, being able to arrange the ...
external javascript link to AI bot within any of the portals
We are testing an AI-driven chatbot for our website, and one of the options is to use a specific chatbot to address registered Portal parents only. Would it really usefull that iSams allow to insert the chatbot JavaScript code into the Aloha Colle...
Parents are unable to easily view the emails sent via email wizard on the parent portal. the history is also found under my account, which would make sense to have it under the communications tab. It would be helpful to have the Email Wizard messa...
When a feature is disabled on the Parent Cloud Portal, all references and tabs for it should be hidden from view.
In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...
Calendar Enhancement: Show Day of the Week on the Parent Cloud Portal
Hello, It would be very helpful if the calendar displayed the day of the week (e.g., Sunday, Monday, etc.) alongside the dates. This would make it easier for users to quickly identify and navigate specific days when viewing the calendar.
Mandatory notes Required for Leave Request Submissions “Other” Type in Parent portal
Currently, all Leave Request Types can be submitted without any mandatory supporting details. This creates gaps in our record-keeping, particularly when parents select “Other” without providing any explanation. To ensure proper documentation and a...
Ability to bulk upload documents to the student portal. The functionality that allows this in the Parent Portal by naming documents with the student ID and student name is very useful. This functionality is also needed in the Student Manager so th...
With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...