Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support
The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Is there a way to only have certain members of staff receive absence notifications. Currently all staff receive them which we don't find necessary. We would like only certain staff to receive them and only certain staff to be allowed to accept or ...
It would be useful if there was a way that when we create a new message it automatically defaults to smartphone and email for delivery. We find that some parents don't check the app and only resond to email so it would be useful if this could be a...
external javascript link to AI bot within any of the portals
We are testing an AI-driven chatbot for our website, and one of the options is to use a specific chatbot to address registered Portal parents only. Would it really usefull that iSams allow to insert the chatbot JavaScript code into the Aloha Colle...
Sort print out of school dinners alphabetically by option.
It would be useful when printing the dinner lists if you were able to sort this by lunch option and not only alphabetically to group meal choices together. This would make it easier to calculate how many of each option has been chosen. It would al...
I have found a school website with an attendance calculator on it. I think this would be beneficial on our website. https://www.st-benedicts.cumbria.sch.uk/attendance/attendance-calculator/
COVID is no longer part of the absence procedures as per school and government guidance. By having COVID as an absence option, it is creating a mixed message for the parent and pupil body.
Parents are unable to easily view the emails sent via email wizard on the parent portal. the history is also found under my account, which would make sense to have it under the communications tab. It would be helpful to have the Email Wizard messa...
When a feature is disabled on the Parent Cloud Portal, all references and tabs for it should be hidden from view.
In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...