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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest about 11 hours ago in Every Compliance / Issues 0

Cancel Payment

Unable to undo allocation from a document on a payment run Unable to properly process refunds
Guest about 11 hours ago in IRIS Financials 0 Needs review

Incidents - a way to notify parents

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...
Angela Herbert 1 day ago in Every Compliance / Incidents 0

Tick box on compliance Matrix

having a tick box on the compliancy matrix so when setting up new schools and adding the Activities, You can tick the activities you needed rather than going though each one, 1 at a time
stephen Thornley 5 days ago in Every Compliance / MAT Admin 0

Pull location from assets into issues

Similar to incidents, can the location pull-through be added to issues as well?
Guest 7 days ago in Every Compliance / Issues 0

The ability to turn activities that are 'completed-awaiting documents' amber.

Currently, when an activity is awaiting documentation, the colour is red or green. Green makes it look completed and that there is nothing outstanding, whereas red makes it appear as if the activity has not been completed. This has created a lot o...
Guest 6 days ago in Every Compliance / Compliance 0

A full document report to show who hasn't read a document rather than per document

it would be really useful to be able to run a report for all unread documents rather than having to go into each document.
Guest 7 days ago in Every Compliance / Compliance 0

Delivery Address Accessibility

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal
Guest 5 days ago in IRIS Financials 0 Needs review

'X' in Cloud

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?
Guest 5 days ago in IRIS Financials 0 Needs review

User-Friendly Importing

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...
Guest 5 days ago in IRIS Financials 0 Needs review