One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
This request is for a way to email new issues directly to the system.
We would need a way to generate an email address for each of our 'properties', along the lines of sv5eftu4sdfgs.s6vsuB3@every.education Anyone who sends an email to that addres...
Enable activities and issues to be assigned to user groups rather than one person
Adding this feature in would enable teams to be responsible for activities rather than named individuals and if it was possible to show who had reviewed or actioned items this would also be useful. Issues are rarely dealt with by one person. At th...
Hi is it possible to add the transfer option for issues as we currently use to transfer assets between sites? Please find the screenshot of the transfer option attached. Kind regards, Ilia