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Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest about 12 hours ago in IRIS Parentmail 0

Administer Medication on Wizard Bar

The 'Administer Medication' from the wizard bar doesn't show the pupil medical flag. Medication can be given that a pupil has a medical flag for without anyone being aware.
Guest about 17 hours ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Medication Notification Emails - 24-hour time format rather than 12-hour time

On the Medication Notification emails, it says "Exchange Received: 28-Jan-2026 [04:30]". These emails go out at 16:30, rather than 04:30. (4:30am being earlier the same day, before the medication has even been given out and logged on iSAMS). Pleas...
Guest 15 days ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Scheduling of medical centre emails

We've been playing with the email notifications in the medical centre and were somewhat unimpressed. As it's set up, all notifications go to parents at a single set time each day, so either you set it before the end of the school day so parents ca...
Neil Williams 6 months ago in IRIS Ed:gen & iSAMS / Medical Centre 9 Now

Payment Pop-Ups

Good afternoon, from feedback via Parents we would like to ask if payment items in the shopping trolley icon can have a red number icon pop up when there is an item for parents to pay. Or a reminder pop up when they log in that there is a payment ...
Guest 16 days ago in IRIS Parentmail 0

Medical Conditions Section Too Small in Window

When I go from Student Manager and click on a student's medical flag, it opens a new window with the Medical Centre title. Within that window is a section called Conditions. The problem is that the section is too small and does not dynamically sca...
Guest 16 days ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Create one form to use across multiple sites instead of creating one for each site.

When creating a form that will be used across more than one school, Prince Regent Street Trust would find it really useful to be able to share that form with other sites instead of having to create multiple forms for each school.
Jeannie Peace about 1 year ago in IRIS Parentmail 0

Students should be linked to their surgery rather than an individual doctor within that surgery.

Most students are registered with a surgery but do not have a specific doctor assigned, as they can see any doctor within that surgery. Currently, when reports are generated, if a doctor is not assigned, the surgery information is excluded. This c...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest about 2 months ago in IRIS Parentmail 0

Schedule Forms

As a school we use forms all the time, however we cannot schedule them and parents complain that they missed out on opportunities because it was during their work hours (which is also our work hours) - scheduling forms would help this issue!!
Guest over 1 year ago in IRIS Parentmail 0