Ideas

It would be helpful if a call can be stopped when a parent responds to the automated call by calling or emailing school direct rather than it continuing to ring out when we have already been made aware. Parents become frustrated when the call cont...

Would like the same functionality as before - being able to forward mail

In the old version, if a parent was having issues completing a form we could do it for them. This is no longer an option. As several of our parents are having issues accessing Surveys and Forms it would be really helpful to have this function back.

App is not accessible & does not integrate with mobile device accessibility settings making it impossible to use, no large font, contrast & clunky to use on voice over. App designers please consider your end users UX & Ul and conform t...

Re-introduce (It was in IRIS Reach!) the ability to exclude certain register codes (O, E, etc) from absence call so that messages/calls are not sent to those for which we already know and have recorded their reason for absence.

Before the upgrade, when we sent messages out they had our school logo on but this is not available on the new version. It would be great to have this back, it looks more professional.

It has been noted by a number of our larger customers that it would be best practice for the SCR to include a unique identifier (NI number for example) so that where schools have two people with the same name and same role (which does happen in la...

some parents/carers do not have an email address. there used to be a 'force paper copies' function which then alerted you that there was X number of paper copies to issue

If I don't have an MIS system I have to add the users manually individually. This is going to take hours of time but if i could do a bulk upload using an excel template that would make life so much easier. Many other softwares have this feature to...