Ideas

The system is useful in that it is possible to create cases with complete audit logs and user notes, as well as uploading documents to the system. However, it would be a significantly useful tool for users to be able to pull reports at a school (e...

The option to run a report from the Case Management to be able to filter how many cases and by type and or a summary page of data showing case numbers/type/open/closed etc.

The ability to have absence calling as a standalone offering to Reach where a customer may not necerssarily require the functionality of the Core areas of Reach; but just the absence calling feature

At the moment you are restricted on the number of attachments you can send out but unfortunately you are unable to send a zip file. We have several different languages in our school and when a letter has come from an external agency who have sever...

The ability to manage pages at MAT level and view analytics & ofsted compliance in a summarised view for the group.

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...

Currently schools cannot do partial refunds and are ONLY able to refund against transaction lines - feedback has been that this is a relatively rigid model, especially with partial refunds not being available.

If you run an update on the system communicate with schools and explain what the impact might be instead of us trying to solve an issue that has never arisen before with parents receiving messages