Ideas

Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.

We need the ability to delete emails once they have been sent, if there is an error in them, the function to recall/delete from parents accounts area.

Please, please could you change the font colour in the purchasing portal to black. the low contrast of the grey text is a strain on the eyes

Could users (both teachers and parents) be given the option to test out their camera and speaker prior to the parents evening session starting? Other systems do this and it would stop time being wasted within the appointment due to a user not havi...

Similar to incidents, can the location pull-through be added to issues as well?

this function would help to minimised issues raised by multipole persons raising the same issue or similar

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.

So we can tally them with our school MIS . Thank you

We've been testing the new app on an iPad with an item that had multiple options and parents could pick more than one. Picking the item was not a problem. However, if I'd wanted options a and c from the list it is little cumbersome as when I added...

When creating a form that will be used across more than one school, Prince Regent Street Trust would find it really useful to be able to share that form with other sites instead of having to create multiple forms for each school.