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Option to default new Parent Portal accounts to iSAMS 2FA ENABLED

Please could new Parent Portal accounts default to iSAMS 2FA enabled, not iSAMS 2FA disabled. At the moment we need to manually enabling it each time a new Parent Portal account is created. The ideal solution would be to allow schools to select wh...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 10 months ago in IRIS Parentmail 0

Cancel Payment

Unable to undo allocation from a document on a payment run Unable to properly process refunds
Guest 10 months ago in IRIS Financials 2 Will not implement

User friendly cloud based system

More user friendly cloud based system in line with Xero / Quickbooks or a system that could integrate with others ie. Dext.
Louise Harris 5 months ago in IRIS Financials / Future development 1 In Development

Transactions should not be able to be cancelled in a closed period

Users are able to cancel a document even if the period has been closed. This should not be possible.
Louise Harris 5 months ago in IRIS Financials / Future development 2 Awaiting Further Feedback

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Ability to send account locked notifications to more than one administrator

It would be helpful if more then one administrator could receive notifications by email that an account has been locked - ideally we would like for separate notifications to be sent to different people for staff, parents and students.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Toggle/turn off: <Send account E-Mail> when making changes to users in the Control Panel

A way to Toggle/Turn off: when making changes to users in the Control Panel, I have never wanted this option outside of password changes, which is does regardless of this pop-up, and I can't envision ever needing it (I would much rather manually e...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 5 months ago in IRIS Parentmail 1

Improving platform Maintenance

The "banner" for the Platform Maintenance is a bit dissapointing. Can we make it more obvious that there is maintenance, e.g. popup or a more noticeable message thats visible troughout iSAMS. For example , different CSS for the Alert. or a popup o...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review