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Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 1 Good Feature

Granular Permissions for Control Panel

We would like a few selected users to have full access to Email Manager, to enable a corporate approach to our email templates. However, my understanding is that we can't grant this without giving them full access to Control Panel, which we don't ...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Global Lists - automatically map Countries for CTF, DfE and ISC

With the help from AI, would it not possible to map the Countries in Global Lists automatically for the CTF, DfE and ISC fields, rather than mapping it manually.
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Option for allocation of 'area's in Control Panel

It would be very useful to be able to allocate certain areas of control panel to different users - eg HR could do with use of: User Accounts Permissions and profiles Modules and programmes But not other areas eg they have no use of payment or Glob...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Filter parents by group

Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
Jeannie Peace about 1 year ago in IRIS Parentmail 0

Clone User Profile - Safe impersonation

Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Add pupils' preferred name to all email templates

Students' preferred names are important for our school. Since we are one of the international schools in China that use Chinese names for surname & forename, English names for preferred names. When our foreign teachers receive emails generated...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Option to refund account balances for dinners

It would be very useful to have the option to refund unused dinner money or any other register payments online instead of having to issue cheques, cash or Bacs.
Jeannie Peace 12 months ago in IRIS Parentmail 0

Scheduled Send for Email Manager

It would be really useful if we could save a template email (or draft a new email) and have it sent out on a schedule.
Guest over 5 years ago in IRIS Ed:gen & iSAMS / Control Panel 2 Good Feature