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Time Out Warning

Please can we have a warning when our session is about to timeout, providing the ability to be able to stay logged in (like Biostore). It's frustrating for schools to be actively using the system, for it to suddenly time out.
Sharmaigne Watson over 1 year ago in IRIS Parentmail 0

Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 2 Good Feature

Terrible APP!!!!¬!!!

Please see a new picture from another parent. This is what I mean about parents not knowing what product to pay. This is a huge issue for us as we have different prices for different day for clubs. This WILL cause more issues for us as parents wil...
Guest 5 months ago in IRIS Parentmail 1

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Scheduled Send for Email Manager

It would be really useful if we could save a template email (or draft a new email) and have it sent out on a schedule.
Guest almost 6 years ago in IRIS Ed:gen & iSAMS / Control Panel 2 Good Feature

Editing Template Forms

It would be helpful if we could edit templated forms. At present we have to create a whole new one, save it under a new name then delete the old one which is really time consuming when you have a perfectly good one sitting there which could easily...
Guest over 3 years ago in IRIS Parentmail 1 Awaiting Prioritization

Clone User Profile - Safe impersonation

Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Audit log for user activity

Very limited to see other modules activity and should include Pupil Manager & Admission Manager. The audit log, not able to see the file name from description. It will useful can include the audit log to check the user activity when exported t...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

SendGrid friendly interface within iSAMS

We use our supplied SendGrid login to carry out tasks, like view bounces, but there is a lot that just tells me I don't have access to or need to pay more. It would make sense to use the SendGrid API to bring in only the options and features we ne...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Add pupils' preferred name to all email templates

Students' preferred names are important for our school. Since we are one of the international schools in China that use Chinese names for surname & forename, English names for preferred names. When our foreign teachers receive emails generated...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature