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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom about 1 year ago in Every HR / Support 0 Awaiting Review

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee about 1 year ago in Every HR / Employee - General 0 Good Feature

Send push notifications individual parents in iParent app

We would like to send push notifications to individual parents in the iParent app. At present the drop down gives the names of the devices registered to individuals rather than the actual name of the individual. Consequently, it is almost impossib...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

SSO for identity.isams.com

Would it be possible to manage/configure access to https://identity.isams.com/ from the User Accounts part of Control Panel? Currently accounts for iSAMS and accounts for https://identity.isams.com/ are created separately, and then removed separat...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Bulk-enable feature for Push Notifications

Bulk-enable feature for Push Notifications for the various Channels. Allow the user to enable channels for parents with a bulk entry instead of selecting and changing each one individually.
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Innacurate task creation

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...
Guest about 1 year ago in Every HR / Task Management 2

Isolated Role Password Policies

The current Password Policy set up is globally set, which means it effects both staff users and Parent Portal users. However, due to the portal app not having password reset options, every 60 days per our policy, I am resetting this passwords for ...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

General absences that require changes filtering into the Trust overview task area

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.
katie Wojtas about 1 year ago in Every HR / Absence Management 1 Good Feature

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest about 1 year ago in Every HR / Admin - Pay Award 1 Good Feature

Bulk Delete Accounts of Leavers

I currently run SQL queries to see pupil and staff leavers that have User Accounts remaining. It takes a long time and is prone to error. It would be great to have a view of those accounts that are linked to HR or Pupil records with non-current st...
Guest over 5 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature