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Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 Good Feature

Iris Web Users - able to change own passwords

It would be really helpful to administrators if web users could reset their own passwords.
Guest 2 months ago in IRIS Financials / Future development 1 In Development

Cancelling GRNs

It would be helpful if GRNs or part of could be written off or cancelled and revert back to PORD in order for it to be written off. We are still learning the system and a few items have been progressed in error which need to be cancelled.
Carol Clark 11 months ago in IRIS Financials / Future development 0 Under Investigation

Add additional security profiles to manage user 2FA settings

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...
Andy Sykes 11 months ago in IRIS Ed:gen & iSAMS / Control Panel 2

Unable to load document

When a user does not have to one or more detail lines on a REQ/PORD, when following the email link it will come up with an error saying unable to load document. Could this error be more specific, why can't it be loaded, what access is the user mis...
Guest 2 months ago in IRIS Financials 0 Under Investigation

At REQ Stage to carry forward attachments to PORD stage

At present when creating a purchase REQ the attachments that someone adds are not automatically carried forward onto a PO when creating this. This causes additional workloads to ensure you have downloaded the REQ attachments and then to upload to ...
Guest about 2 years ago in IRIS Financials / Future development 1 In Development

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Payment Pop-Ups

Good afternoon, from feedback via Parents we would like to ask if payment items in the shopping trolley icon can have a red number icon pop up when there is an item for parents to pay. Or a reminder pop up when they log in that there is a payment ...
Guest 2 months ago in IRIS Parentmail 0

Global Lists - automatically map Countries for CTF, DfE and ISC

With the help from AI, would it not possible to map the Countries in Global Lists automatically for the CTF, DfE and ISC fields, rather than mapping it manually.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Report & export on all permissions by role

I'd like the ability to be able to export all the module permissions by security profile. I know we can go to Control Panel > Modules & Programmes and expanding the module groups and by clicking on a module, you can select "Edit Module Perm...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review