We use to be able to run audit reports in Iris Reach before the 'upgrade' to ParentMail. But have since lost this feature. It allowed us to run reports to see who sent out message but now we have no way of knowing this if someone clicks the 'hide ...
When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...
It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Parents evening change to allow other parent/guardian see the time slot booked, not just the parent who booked the session
Could a change request be made to have a button to press to 'share with other parent' or 'do not share with other parent/guardian' Many parents are confused as they cannot see their child's parents evening booking on the app or web because the oth...
I can see we have classes by subject but can you bring in the class code? Just having the subject does not narrow it down to when a teacher requests us to send a message to their class alone, maybe about a revision class they are setting. The clas...
Sometimes we need to provide proof of when a message was sent to a parent. When opening up the message again it just says "sent three weeks ago". If we hover over that, it does show the date, but if we try to use SNIP or printscreen, it disappears...
The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Deleting an Email Template SHOULD NOT delete all linked communications from the pupil's history
I have just found out that if you delete an email template that you've been using then "all emails created from that template are also removed from the pupil's Communication History". This is deeply concerning, because someone could inadvertently ...
There used to be a function to offer separated parents slots for parents evening, this was a very useful function and saved us a lot of hassle arranging other appointments
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Awaiting Review
