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Allow parents to cancel upcoming approved leave requests

If a parent has submitted a Leave Request for, say, a medical appointment and this has been approved by the school, there is currently no option in the Portal for the parent to cancel the LR should the student's appointment be cancelled or resched...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Display recent School News and Documents on the Dashboard (Parent Cloud Portal)

It doesn't seem possible to display recent School News and Documents on the Dashboard of the new Cloud Parent Portal. This is currently available on the old Parent Portal. please could it be added to the Cloud portal.
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Default Leave Times (AM/PM/All Day) in Leave Request Feature Not Aligned with Official School Hours

Currently, the Default Times field includes AM, PM, All Day, and Custom options. However, we have observed that leave requests submitted by parents under AM, PM, or All Day do not align with our official school hours. For example, AM displays as 0...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Admissions Cloud Portal - Ability to add Documents for Parents to view or download

We would like to be able to run the whole admissions process (from a parent's point of view) through the cloud portal. Once a place is accepted we provide a lot of documentation to parents and the ability to upload those to the portal (as you do i...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

Risk Heat Map Multi-Site

Please may you add the historical heat map data for our risk register at the MAT central site, not just at property level
Victoria Scranage 9 months ago in Every Compliance 0

Provide detailed Diagnostic Reports in Cloud Portal Management

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Allow date ranges and ticket owners for All Issues.xlsx report downloads

Right now, downloading the All Issues.xlsx report from the KPIs menu gives you every ticket ever created for a category. When there are a large amount of tickets, the report is incredibly hard to manage, often crashing the spreadsheet software if ...
Guest 4 months ago in Every Compliance / Issues 0

Archive at MAT Level

I want to be able to archive an Activity in each site in one go. Un-mapping will only help me see it as N/A at MAT level, but schools can continue completing, so I need to amend at school level.
David Morris 9 months ago in Every Compliance / MAT Admin 0

Parent Portal - Leave request inconsistency

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Navigation arrangement and Submenu option for parent portal

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review