Ideas

Hello, One of our parents has suggested some enhancements to the UX design of the Parent Cloud Portal dashboard. Please find the details attached for your review. Thank you for looking into this.

I would like to suggest a change regarding the Rewards & Conduct tab in the Parent Cloud Portal. When I first opened the page, it displayed “Secondary Behaviour Concerns” by default, and I had to click the tick to access the information about ...

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...

We're just starting the process of moving from the old Parent Portal to the new Cloud Parent Portal. Having just completed the iUniversity course I noted that some features will be controlled in both the Cloud Portal Manager and the Parent Portal ...

Currently if a parent uses communication/leave-requests to submit a leave request they get times and an area to leave a note. We should be able to toggle this note field as being required. Also, if a parent uses the Quick Action from the dashboard...

Currently, the Default Times field includes AM, PM, All Day, and Custom options. However, we have observed that leave requests submitted by parents under AM, PM, or All Day do not align with our official school hours. For example, AM displays as 0...

Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...

to be able to create a link from indivdiual files in docs and files, so we can send the link to parents.