Ideas

Unable to undo allocation from a document on a payment run Unable to properly process refunds

We often have a Parent whose email address is their work one. Once they change job they remember to update their email on ParentMail but not longer have access to their old email address to approve the change. We also have this where parents have ...

If the Document emailer was accessible to Purchase Order raisers they could then send their emails to their suppliers instead of creating a PDF then emailing it from their Outlook (as an example) accounts or asking Finance who have the Accounting ...

At the moment when parents want to see the gradebooks of their children the first thing they see are the oldest grades. It would be nice to have a filter where you can choose what year you want to see the grades of.

Order the "latest documents" on parent portal by date added with newest at top, not alphabetically

This request is from one of our parents. Can they please have the option to download the timetable in a week on a page view in PDF - to stick on the fridge and other useful uses. The PDF download is a page per day which isnt particularly useful.

Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...

The Exam Cycle display name c urrently appears as dates, such as ‘July 2025’ x 5 times. Can this be changed on the portal so it shows the board number or name as well as the date, therefore it doesn't appear on glance as duplicate cycles.