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On failed login, provide indication of remaining attempts until account is locked

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...
Neil Williams 2 months ago in IRIS Ed:gen & iSAMS / Portals 0 In Discovery

Duo Set Up

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)
Guest 2 months ago in IRIS Financials 1 Will not implement

Detentions history

I have enabled "Discipline" in our options for Parent Portal and can see that they can view Detentions which is fine. As currently it lists all historic data from when we first used iSAMS in 2022. Is there a way of limiting history of data shown f...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent/carer invite

Currently when a new starter goes on roll, admin staff have to remember to invite parents to the School Spider app the day after they are admitted. In a busy office this can be forgotten. When a new parent is added by Wonde overnight, could the pa...
Guest 2 months ago in IRIS School Spider 0

Approval system on parent messages

Currently every member of staff with the permissions enabled on School Spider can send a message to parents/carers. There are three admin members of staff with the permissions enabled, alongside SLT. I would like the functionality to add the requi...
Guest 2 months ago in IRIS School Spider 0

Calendar - return to date for date the event was added for.

When a calendar item is added and saved on either the staff or website calendar, the page defaults back to the current date on the calendar (today). It would be helpful and reassuring for the screen to default to the date that the calendar item wa...
Guest 2 months ago in IRIS School Spider 0

Absences - Class on Absence Request

It would be helpful for the child's class to be displayed on the 'absence request' screen, alongside the child's name, parents name and reason for absence. This data is fed through from Wonde, so I assume that it would be easy to display.
Guest 2 months ago in IRIS School Spider 0

Moving files

It would be quicker if you could directly move files between pages rather than having to upload them again.
Guest 2 months ago in IRIS School Spider 0

font/paragraph options for survey

It would be very useful to have the bold/italics fonts available, as well as emojis for when creating surveys in School Spider, also the bullet points from the paragraph section.
Guest 2 months ago in IRIS School Spider 0

Bring back the binocular search function

There used to be a binocular search on V6, why have you removed It ? That was the easiest way to find any invoice query. We know it already exists, but have you tried using it, its so complicated it takes too long.
Jamie Vincent over 2 years ago in IRIS Financials 4 Development Complete