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It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest about 1 year ago in IRIS Reach 0

Request help/assistance for teaching staff

Hi, I spoke with someone at Bett about having the ability for teachers to request help from within their classroom via the teacher portal. This was apparently something that was going into development imminently. I am just making contact to see if...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Teacher Portal 0 In Discovery

Please can you remove the word 'Form' that is automatically added at the end of a Portal form Title

Please can you remove the word 'Form' that is automatically added at the end of a Portal form Title When you look at it on the website. iSAMS has added the word 'Form' at the end which means that the title does not always make sense Please can you...
Guest about 6 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 Good Feature

Create new students account

Automate new parents activation code. It would be awesome if we could automate creating new students accounts. In the REST API management section in the control panel, I can see that there is an option to modify the permissions for the "Student Po...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Student Portal 0 In Discovery

Generate Chase Letters via the Emailer suites.

Generate Chase Letters via the Emailer suites. Time consuming to generate, save within the cloud, copy locally to then email out. Would be great if we could email these out from within the Document Emailer suite.
Becky Graham about 1 year ago in IRIS Financials / Future development 1 Already exists

Year end process

Having just completed year end for 2022/23, and coming across the intercompany balance issue, if you talk to Stacey Hussey on the advantage team, she will explain. Could you revise your year end process to include the when, why, and how to post th...
Jamie Vincent about 2 years ago in IRIS Financials / Future development 0 Under Investigation

Make the Portal App and the Web App consistent with each other

The GUI's for the Web app and the Portal App are very different. It would be better if they were consistent in their design and functionality. We have an electronic form on the portal but Parents can only access it via the web portal.
Guest over 4 years ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Now

Have update email up date or add to their iSAMS contact details.

A Parent Portal user can change their email under Account Options so that their login changes, but this doesn't affect any other record of their email. This makes their contact details out of sync with the Parent Portal and parents think they are ...
Guest over 5 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Later

Reporting Suite layout

The subtotals should be bold, to make them easier to see in the report. The totals description needs to be left aligned - it looks messy. There also needs to be consistency in the reports with (1500.00) being red instead of sometimes black.
Tina Hardy about 1 year ago in IRIS Financials / Future development 0 Under Investigation

Icons on Dashboard

Can we have favourites icons for our dashboard? I used to love the Documents icon, the TB icon and the Reporting Suite icon.... just makes it easier to find things. This new dashboard is not as user friendly as V6.
Tina Hardy about 1 year ago in IRIS Financials 0 Under Investigation