Portals

Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?

As well as seeing individual reward and conduct entries, it would be really useful for parents to see a total - especially for things like house points.

We have a 2 week timetable and currently when logging into the new Parent Cloud Portal, it always defaults to Week A highlighting the day and period, which is great if we are on Week A but if we are on Week B then the information being shown to th...

Parents should receive notifications whenever a new document is added to the parent portal to ensure they remain fully informed and do not miss any important updates.

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...

In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...

On the new Parent Portal, it looks like academic reports are listed in chronological order, i.e. with the oldest at the top and the newest at the bottom. It would make much more sense, and be much more usable from a parent's perspective, if the ne...

Parents should be sent a notification to alert them when a report has been published to their portal account.

This is crucial as the student chose their preferred name for a personal reason. We must have the option to show their preferred name in all systems so it does not cause any discomfort to students.

We have 1,500 students and I can see in the Student Manager the column "PPS" - showing which parents have accessed the portal. However, i cannot select the column and filter to the parents that haven´t accessed the portal. Which means I have to go...