Ideas

Louis Foulds (iSAMS) Aug 11, 2026, 11:22 GMT+1 Hi, Thank you for contacting us and submitting a request to our Service Desk. Unfortunately only the standard fields available by default, excluding custom fields, can be added to an Enquiry Form, how...

In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...

We have a 2 week timetable and currently when logging into the new Parent Cloud Portal, it always defaults to Week A highlighting the day and period, which is great if we are on Week A but if we are on Week B then the information being shown to th...

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...

Parents should receive notifications whenever a new document is added to the parent portal to ensure they remain fully informed and do not miss any important updates.

On the new Parent Portal, it looks like academic reports are listed in chronological order, i.e. with the oldest at the top and the newest at the bottom. It would make much more sense, and be much more usable from a parent's perspective, if the ne...

We have had parents request a way to pre populate the information on consent forms for trips instead of constantly filling in doctor information and medical conditions

Hi, We've discovered that in My Account > My Profile, the student can update their details such as their title, their names on their own from the portal and it write back to Student Manager database and user profile database, without notificati...

This is crucial as the student chose their preferred name for a personal reason. We must have the option to show their preferred name in all systems so it does not cause any discomfort to students.

We have 1,500 students and I can see in the Student Manager the column "PPS" - showing which parents have accessed the portal. However, i cannot select the column and filter to the parents that haven´t accessed the portal. Which means I have to go...