Portals

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...

Parents should receive notifications whenever a new document is added to the parent portal to ensure they remain fully informed and do not miss any important updates.

We would like to propose a feature that allows existing students or parents to securely submit updates to student information via a self-service form, with an internal approval workflow before changes are applied to the official record. Current Ch...

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...

On the new Parent Portal, it looks like academic reports are listed in chronological order, i.e. with the oldest at the top and the newest at the bottom. It would make much more sense, and be much more usable from a parent's perspective, if the ne...

Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...

I would like to suggest a change regarding the Rewards & Conduct tab in the Parent Cloud Portal. When I first opened the page, it displayed “Secondary Behaviour Concerns” by default, and I had to click the tick to access the information about ...

We have a 2 week timetable and currently when logging into the new Parent Cloud Portal, it always defaults to Week A highlighting the day and period, which is great if we are on Week A but if we are on Week B then the information being shown to th...