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Suggested Enhancements to Parent Cloud Portal Dashboard UX

Hello, One of our parents has suggested some enhancements to the UX design of the Parent Cloud Portal dashboard. Please find the details attached for your review. Thank you for looking into this.
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Suggestion to Improve Rewards & Conduct Tab in Parent Cloud Portal

I would like to suggest a change regarding the Rewards & Conduct tab in the Parent Cloud Portal. When I first opened the page, it displayed “Secondary Behaviour Concerns” by default, and I had to click the tick to access the information about ...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Additional contacts for Contracts

Currently, Contracts can support only one contact that gets notified. There should be a facility to add more email addresses in case there are multiple individuals/depts that need to be notified. This is an urgent request.
Guest 4 months ago in Every Compliance / Business 0

Student Form Class and personal tutor information

The new Parent Portal does not show the class, form or personal tutor of the child in the "My Child" widget, which means parents have to find some other way to see the information. This is a huge issue during the summer or at the beginning of the ...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Allow parents to cancel upcoming approved leave requests

If a parent has submitted a Leave Request for, say, a medical appointment and this has been approved by the school, there is currently no option in the Portal for the parent to cancel the LR should the student's appointment be cancelled or resched...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Display recent School News and Documents on the Dashboard (Parent Cloud Portal)

It doesn't seem possible to display recent School News and Documents on the Dashboard of the new Cloud Parent Portal. This is currently available on the old Parent Portal. please could it be added to the Cloud portal.
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Default Leave Times (AM/PM/All Day) in Leave Request Feature Not Aligned with Official School Hours

Currently, the Default Times field includes AM, PM, All Day, and Custom options. However, we have observed that leave requests submitted by parents under AM, PM, or All Day do not align with our official school hours. For example, AM displays as 0...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Risk Heat Map Multi-Site

Please may you add the historical heat map data for our risk register at the MAT central site, not just at property level
Victoria Scranage 9 months ago in Every Compliance 0

Provide detailed Diagnostic Reports in Cloud Portal Management

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Allow date ranges and ticket owners for All Issues.xlsx report downloads

Right now, downloading the All Issues.xlsx report from the KPIs menu gives you every ticket ever created for a category. When there are a large amount of tickets, the report is incredibly hard to manage, often crashing the spreadsheet software if ...
Guest 4 months ago in Every Compliance / Issues 0