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Student Form Class and personal tutor information

The new Parent Portal does not show the class, form or personal tutor of the child in the "My Child" widget, which means parents have to find some other way to see the information. This is a huge issue during the summer or at the beginning of the ...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Allow parents to cancel upcoming approved leave requests

If a parent has submitted a Leave Request for, say, a medical appointment and this has been approved by the school, there is currently no option in the Portal for the parent to cancel the LR should the student's appointment be cancelled or resched...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Display recent School News and Documents on the Dashboard (Parent Cloud Portal)

It doesn't seem possible to display recent School News and Documents on the Dashboard of the new Cloud Parent Portal. This is currently available on the old Parent Portal. please could it be added to the Cloud portal.
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Default Leave Times (AM/PM/All Day) in Leave Request Feature Not Aligned with Official School Hours

Currently, the Default Times field includes AM, PM, All Day, and Custom options. However, we have observed that leave requests submitted by parents under AM, PM, or All Day do not align with our official school hours. For example, AM displays as 0...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Provide detailed Diagnostic Reports in Cloud Portal Management

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Absence Year group

In the previous version of ParentMail, when parents notified school of an absence, the absence report showed the child's class which was incredibly useful when you have 420 pupils. The new version no longer shows the pupils registration group whic...
Guest 4 months ago in IRIS Parentmail 0

Parent Portal - Leave request inconsistency

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Navigation arrangement and Submenu option for parent portal

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Create a webcal link to export the calendar into Outlook.

This way it can be overlaid onto SLT calendars to easily see if an event is there or needs adding. Will also allow those in school who are not iSAMS based to view the school calendar. SOCS does this and so does Evolve. The current way of exporting...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Calendar Manager 1 Good Feature

Keep message archive of messages sent to parents for longer than 18 months

Following the upgrade, only 18 months worth of sent messages are able to view. In our school we find it useful to look back and copy communications sent to parents for previous message wording and pattern of events. It would be helpful for us to s...
Guest 5 months ago in IRIS Parentmail 0