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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 5 months ago in Every HR 0 Awaiting Review

Email wizard, enable user to go back a step without losing email text

When contacting teachers through the wizard, once you have gone to the step of seeing the contacts, you can't get back to amend the message without losing it all. Please could this be changed so that you can go back a step without losing the work ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Student Profiles 0 Good Feature

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest over 1 year ago in IRIS Parentmail 0

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee 6 months ago in Every HR / Employee - General 0 Good Feature

Can be able to Archive host families or former partners

To be able to archive former host families for international students or former partners rather than have to delete the record entirely. There are times when the information may be useful rather than lost forever.
Guest 6 months ago in IRIS Ed:gen & iSAMS / Student Profiles 0 Awaiting Review

Innacurate task creation

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...
Guest 6 months ago in Every HR / Task Management 2

Report for removing unlinked parent/carer as per housekeeping tool

There is a Housekeeping tool to remove parents/carers not linked to students. It would be beneficial to see who these people are beforehand in case they should be linked and not deleted. As the action can not be undone it's not something I am will...
Guest 6 months ago in IRIS Parentmail 0

General absences that require changes filtering into the Trust overview task area

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.
Guest 6 months ago in Every HR / Absence Management 1 Good Feature

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest 6 months ago in Every HR / Admin - Pay Award 1 Good Feature

Pupil Profile to include Assistant Form Tutor as well as Form Tutor

To be able to know at a glance that a pupil has two tutors and not just the first named tutor
Guest 6 months ago in IRIS Ed:gen & iSAMS / Student Profiles 0 Good Feature