Ideas

Currently in Student Profiling, clicking the + shows you parent contact details but not SOS/family circumstance notes, so teachers run the risk of contacting the wrong parent etc. SOS/Family circumstance notes should be displayed everywhere that p...

Unable to undo allocation from a document on a payment run Unable to properly process refunds

Could the Golden Footprint feature be added to Pupil Profiles after a search by school structure/SEN/academic structure please. Without it, we need to do more clicking to go back to the same page pupil by pupil.

Duplicate Invoice number across locations. Currently the warning only appears when the same number if used on the same location. If this could flag across locations that would save duplicate orders being rasied.

This is particularly important if various staff are checking messages and all need to be updated. We have times where a parent tells us they have replied to a message but staff do not know as they are not alerted to this on the parent communicatio...

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

Currently when a new starter goes on roll, admin staff have to remember to invite parents to the School Spider app the day after they are admitted. In a busy office this can be forgotten. When a new parent is added by Wonde overnight, could the pa...