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It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest 9 months ago in IRIS Reach 0

Bilingual Apps

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...
Guest over 2 years ago in IRIS Reach 4 In Discovery

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth over 2 years ago in IRIS Reach 2 Planned

Seating Plan

In manage seating plans-excel output report in plans tab we need for exam board regulations: In the first tab: plan invigilator desk position, what subject program duration of exam First name on seating plan Coloured paper* the colour the student ...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Internal Exams Manager 0 Good Feature

Useful printouts

Could you make it so that we can print out conversations (eg an email or text we have sent or received) without all the random stuff that comes out at the top of the page. I have attached screen shots of what I get but have to print out 2 pages to...
Denise Bickley over 2 years ago in IRIS Reach 3 Will not implement

Audit trail of comms by user, not date

There is no way to see all the communications sent by an individual user. It's always by date and type and often we don't know when and how it was sent. This happens regularly in school and it's hard and slow to find.
Guest over 2 years ago in IRIS Reach 1 Planned

Ability to change duration of appointment

Currently 5 min / 10 min etc. Beneficial if able to change in minutes rather than only 5 minutes, 10 minutes etc.
Guest over 1 year ago in IRIS Reach 0

Attendance marks when attending Parents Evening

Recording of Parents attendance to Parents evening - face to face / video. This will give a true reflection of attendance.
Guest over 1 year ago in IRIS Reach 0

SEN Internal exams information pulled through to the Candidate Arrangements

It would makes sense for the extra time and other information be pulled through to the Candidate Arrangement section. It takes a long time to go through each candidate in the year who is on the SEN register and duplicate the information in the Int...
Guest about 14 years ago in IRIS Ed:gen & iSAMS / Internal Exams Manager 1 Now

Migrating Data in Exams Manager / Internal Exams Manager

Internal Exams Manager - it would be incredibly helpful if we could migrate data (for example) from “Mock Exam 2016-17” cycle to “Mock Exam 2017-18” – it would save me a lot of time to just go in and change dates, rather than needing to recreate a...
Guest about 8 years ago in IRIS Ed:gen & iSAMS / Internal Exams Manager 1 Good Feature