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Standalone Absence Calling

The ability to have absence calling as a standalone offering to Reach where a customer may not necerssarily require the functionality of the Core areas of Reach; but just the absence calling feature
Bradley Allen 3 months ago in IRIS Reach 0

'Resend' Option for Email Log

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...
Claire Dell over 2 years ago in IRIS Reach 0 Awaiting Prioritization

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest about 1 year ago in IRIS Parentmail 0

Sign off from emails

Hello, it would be really useful if Parent Mail had an in-built in signature which all users who login in to the Marshgate account automatically have. For example, I copy and paste this into the end of all our emails: Marshgate Primary School 157 ...
Guest 7 months ago in IRIS Parentmail 1

Tracking Manager - ability to control the logic behind the automatic Element Coding

Tracking Manager automatically generates an Element Name and Code based on the reporting data/gradebook data you are pulling in. If you pull in "Effort 1" from a Report Manager template, it will be abbreviated to "Eff AD T1/24". "AD" being the sub...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Tracking Manager 0 Good Feature

Report for removing unlinked parent/carer as per housekeeping tool

There is a Housekeeping tool to remove parents/carers not linked to students. It would be beneficial to see who these people are beforehand in case they should be linked and not deleted. As the action can not be undone it's not something I am will...
Guest 4 months ago in IRIS Parentmail 0

Column Code shows instead of Column Name in Matrix/Module

In Tracking Manager when you import external data into a Matrix/Module it will display the Column Code shows instead of Column Name. To change this you have to copy & paste each Column Name value to the Column Code field for this to display co...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Tracking Manager 0 Awaiting Review

Be able to attach a zip file

At the moment you are restricted on the number of attachments you can send out but unfortunately you are unable to send a zip file. We have several different languages in our school and when a letter has come from an external agency who have sever...
Guest 4 months ago in IRIS Reach 0

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley almost 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Tracking Manager data element need to be same as report wizard

Some elements in the Tracking Manager are not similar to the report wizard. Example: system status When a report is generated through the report wizard, the system status shows as attached (image 5): The status of the student, either 'New' or 'Cur...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Tracking Manager 0 Awaiting Review