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ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 5 months ago in IRIS Parentmail 1

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 10 months ago in IRIS Parentmail 0

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Calculated Columns and Color Codes - Gradebook - Tracking Manager

Gradebook Calculated Columns and Color Codes/Style: Can we please configure the gradebook calculated columns to enable us to share it to other gradebooks and tracking manager. Also, it would be helpful if the gradebook could pull through the color...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Tracking Manager 0 Good Feature

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest almost 2 years ago in IRIS Parentmail 0

Set a date that a price for dinners can be increased on

We have increased our dinner costs from 1 April. We thought if we updated the system on 1 April that would be fine but the system has charged everyone from 30 & 31st March the updated price. Can this be looked at that you can set a date when y...
Guest 6 months ago in IRIS Parentmail 0

Column Data Type default to Number NOT Text

Could the Column Data Type in the Column Adjustment tab be to 'Number' as default and NOT 'Text'.Because it allows you to transpose in bulk so 'N/A' or 'X' can be transposed to '0' but the calculated column frequently still doesn't work with empti...
Guest almost 4 years ago in IRIS Ed:gen & iSAMS / Tracking Manager 0 In Discovery

Tracking Manager - ability to control the logic behind the automatic Element Coding

Tracking Manager automatically generates an Element Name and Code based on the reporting data/gradebook data you are pulling in. If you pull in "Effort 1" from a Report Manager template, it will be abbreviated to "Eff AD T1/24". "AD" being the sub...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Tracking Manager 0 Good Feature

Warning for Cancelling Parents evening booking for parents

Raised on behalf of St Joseph's Catholic Primary Academy: Parents can very easily cancel their bookings without realising (like double tapping or accidentally hitting cancel when they go back in to check the time they selected) but nothing comes u...
Guest almost 3 years ago in IRIS Parentmail 1 Awaiting Prioritization