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messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest 2 months ago in IRIS Parentmail 2

Additional availability option in Timetable Manager

We have a number of divisions and some staff work across multiple divisions depending on the day or time of day. In order to manage cover effectively we need to adjust their availability on each of the timetables they are part of, but making them ...
Neil Williams 3 months ago in IRIS Ed:gen & iSAMS / Timetable Manager 0 Awaiting Review

Granular permissions for Timetable Manager

We have multiple divisions and each division's timetable is prepared by someone within that division. The timetablers all have full access to the Timetable Manager as they need to use most of the tools within it. This year, when running clash dete...
Neil Williams 3 months ago in IRIS Ed:gen & iSAMS / Timetable Manager 0 Awaiting Review

DIRECT EDITING

In the previous version of parentmail we had the ability to edit directly. Now everything has to be pushed through from the MIS. After several weeks of trying to update an email and parent details and experiencing nothing but sync issues. Many hou...
Guest about 1 month ago in IRIS Parentmail 0

Copy staff meetings between timetables

While int he process of creating a new timetable, staff meetings can be created for the selected timetable. The ability to copy these staff meetings into a newly updated timetable would be a useful tool rather than having to enter all the details ...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Timetable Manager 0 Awaiting Review

Parents Evening please can you reinstate the function to select two bookings per parent for selected parents.

Please would you reinstate the function for admin staff to be able to select certain children to be allocated two bookings per parent. The majority of our parents only need one booking per child but a minority need two bookings. It was previously ...
Guest about 1 month ago in IRIS Parentmail 1

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 4 months ago in IRIS Parentmail 1

What is the point of advising numbers for every message

Why do we need to type in the number of recipients for every single message sent via ParentMail, when the system tells us the number?! Just slows down the whole process. Please remove this function.
Marie-Paule Rowe about 1 month ago in IRIS Parentmail 0

Add the ability to forward an email to a different recipient

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.
Guest 5 months ago in IRIS Parentmail 0

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest about 2 months ago in IRIS Parentmail 0