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Enable Duplicate Contact Details

Hi, I was advised to Add Contact for Contacts if there are multiple email address / telephone numbers if I do not want to overwrite the existing ones, the same goes for Contact Address. This results in manual data entry of other information that d...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Add a Yeargroup columm to reports

All our classes except Reception are mixed year groups. Often we need to have year groups shown with the information so it would be really useful to have it as an extra column on all reports please. So children's name, class, year group, as standa...
Denise Bickley almost 2 years ago in IRIS Reach 4

Add field 'Job Title' to agent contacts

Add field 'Job Title' to agent contacts. Agent Manager > Select Agent > Add Contacts
Guest almost 8 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Prospectus send routine to be linked to email wizard

Prospectus send routine to be linked to email wizard to allow electronic sending of prospectus pdf that would be recorded on applicant record.
Guest about 4 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Searching Audit Trail

I would like to be able to search for a g iven 'string' i.e in a message or a subject of an email for more than one date. It is very difficult to find a sent email or message otherwise unless you can remember the exact date you sent it on. Ideally...
Guest about 2 years ago in IRIS Reach 1 In Discovery

Email sender

We log in as our personal names but we wish the emails we send to prospective parents to come from our generic 'admissions' email address. I know this can be changed in the 'options' tab, but can it be set as the default option please. Doing it fo...
Guest over 6 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 Good Feature

MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 2 years ago in IRIS Reach 2 In Discovery

Add signatures to emails

Please could we have the option of adding an email signature / footer to outgoing emails from Reach?
Guest over 2 years ago in IRIS Reach 2 Already exists

Agent Manager being able to attach files

It would be very beneficial if in Agent Manager you were able to attach a document to an agent. For example you could attach contracts for a particular agent. Keeping everything in one place.Thanks.
Guest over 9 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 2 years ago in IRIS Reach 1 Awaiting Prioritization