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Email sender

We log in as our personal names but we wish the emails we send to prospective parents to come from our generic 'admissions' email address. I know this can be changed in the 'options' tab, but can it be set as the default option please. Doing it fo...
Guest over 6 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 Good Feature

MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 2 years ago in IRIS Reach 2 In Discovery

Add signatures to emails

Please could we have the option of adding an email signature / footer to outgoing emails from Reach?
Guest over 2 years ago in IRIS Reach 2 Already exists

Agent Manager being able to attach files

It would be very beneficial if in Agent Manager you were able to attach a document to an agent. For example you could attach contracts for a particular agent. Keeping everything in one place.Thanks.
Guest over 9 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 2 years ago in IRIS Reach 1 Awaiting Prioritization

Update more than one students absence mark to write back to the MIS in one go

On a daily basis we have around 50 inbound absence messages from parents. Intakes 4 clicks to choose the students name, pick the absence mark from the dropdown, click the confirmation box, then go back to the inbox and click archive. We‘d like to ...
Guest over 2 years ago in IRIS Reach 1 Planned

Search Results View

Would it be possible to add the option of additional columns (fields) in the search results view and then change the width of each column so that there is no wasted space. It would make it much easier to view the results.
Guest over 5 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Close a school

It would be useful to be able to list a school as closed while still retaining its details. This could mean that it would not be added to any mailings but we would still be able to acknowledge the fact that soem students may have attended the scho...
Guest about 14 years ago in IRIS Ed:gen & iSAMS / Other Schools Manager 0 In Discovery

Archive Applications from searches and exports etc

Where we reject applicants or they reject our offers, or withdraw, it would be really useful if they were no longer displayed in the search list as a default. It is particularly annoying for our medical staff who are entering information for our S...
Guest over 15 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 1 In Discovery

Branch Address & Main Branch Contact Info was seperate from individual contacts

You would then only need to enter the branch address and overall contact details once. Individual contact personnel names and contact details could then be inputted seperately. Currently you have to enter address details everytime you add an indiv...
Guest over 8 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery