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Agent Manager being able to attach files

It would be very beneficial if in Agent Manager you were able to attach a document to an agent. For example you could attach contracts for a particular agent. Keeping everything in one place.Thanks.
Guest almost 11 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Ability to email a group of schools and agencies from the Marketing tab in Admissions

Currently, you can create a group of schools in Admissions Manager > Marketing > Manage School Groups however, you are unable to email the group of schools - which in marketing is pretty essential! It seems you can use the email wizard if yo...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Enable Duplicate Contact Details

Hi, I was advised to Add Contact for Contacts if there are multiple email address / telephone numbers if I do not want to overwrite the existing ones, the same goes for Contact Address. This results in manual data entry of other information that d...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Add a Yeargroup columm to reports

All our classes except Reception are mixed year groups. Often we need to have year groups shown with the information so it would be really useful to have it as an extra column on all reports please. So children's name, class, year group, as standa...
Denise Bickley about 3 years ago in IRIS Reach 4

Searching Audit Trail

I would like to be able to search for a g iven 'string' i.e in a message or a subject of an email for more than one date. It is very difficult to find a sent email or message otherwise unless you can remember the exact date you sent it on. Ideally...
Guest about 3 years ago in IRIS Reach 1 In Discovery

Search Results View

Would it be possible to add the option of additional columns (fields) in the search results view and then change the width of each column so that there is no wasted space. It would make it much easier to view the results.
Guest over 6 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Branch Address & Main Branch Contact Info was seperate from individual contacts

You would then only need to enter the branch address and overall contact details once. Individual contact personnel names and contact details could then be inputted seperately. Currently you have to enter address details everytime you add an indiv...
Guest almost 10 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 3 years ago in IRIS Reach 2 In Discovery

Add signatures to emails

Please could we have the option of adding an email signature / footer to outgoing emails from Reach?
Guest over 3 years ago in IRIS Reach 2 Already exists

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 3 years ago in IRIS Reach 1 Awaiting Prioritization