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Editing Template Forms

It would be helpful if we could edit templated forms. At present we have to create a whole new one, save it under a new name then delete the old one which is really time consuming when you have a perfectly good one sitting there which could easily...
Guest over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Provide a View Recipients button when a form has been submitted, to check who has read the form.

I can check which parents have read an email I have sent, but I can't check who has read a form. I can only see when they respond.
Guest 7 months ago in IRIS Parentmail 1 Planned

Sign off from emails

Hello, it would be really useful if Parent Mail had an in-built in signature which all users who login in to the Marshgate account automatically have. For example, I copy and paste this into the end of all our emails: Marshgate Primary School 157 ...
Guest 5 months ago in IRIS Parentmail 1

Link Payments and forms

I requested this nearly a year ago but please can we get a link between payments and forms? eg selling tickets to a PTA disco automatically sends them to the form for dietary and contact info for that event. The admin and time spent contacting par...
Rea Kelly about 2 years ago in IRIS Parentmail 2 Planned

Changing agent from inactive to active when there are current and applicants attached

Would it be possible for inactive agents to become active when there are current and applicants attached to them?
Guest 6 months ago in IRIS Ed:gen & iSAMS / Agent Manager 0

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest 11 months ago in IRIS Parentmail 0

Ability to report on ALL custom fields regardless of the module

We have set up a custom field in Agent Manager so we can rank our Agents but can't retrieve this information in reports. All custom fields should be available for reporting regardless of the module.
Guest 12 months ago in IRIS Ed:gen & iSAMS / Agent Manager 1 Awaiting Review

Remover Allergens from the Menu Template as this can be misleading for parents

We would like to remove the allergen option from the menu template in registers as we have our own system for allergen management and also children with allergies have their own menu - skipping the option just means that the Allergen option says N...
Guest 3 months ago in IRIS Parentmail 1

'Resend' Option for Email Log

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...
Claire Dell about 2 years ago in IRIS Reach 0 Awaiting Prioritization

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 1 year ago in IRIS Parentmail 1 Awaiting Prioritization