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Audit trail of comms by user, not date

There is no way to see all the communications sent by an individual user. It's always by date and type and often we don't know when and how it was sent. This happens regularly in school and it's hard and slow to find.
Guest over 3 years ago in IRIS Reach 1 Planned

Link multiple agents

Agent Manager only lets you link one Agent. We often have 2 Agents and currently have to pick just one to link, which then effects the usefulness of the stats. Also we have Educational Guardians, who can be from an Agency, that cannot then be mana...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0

Add field 'Job Title' to agent contacts

Add field 'Job Title' to agent contacts. Agent Manager > Select Agent > Add Contacts
Guest almost 9 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Ability to change duration of appointment

Currently 5 min / 10 min etc. Beneficial if able to change in minutes rather than only 5 minutes, 10 minutes etc.
Guest over 2 years ago in IRIS Reach 0

Attendance marks when attending Parents Evening

Recording of Parents attendance to Parents evening - face to face / video. This will give a true reflection of attendance.
Guest over 2 years ago in IRIS Reach 0

Agent Manager being able to attach files

It would be very beneficial if in Agent Manager you were able to attach a document to an agent. For example you could attach contracts for a particular agent. Keeping everything in one place.Thanks.
Guest almost 11 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Add a Yeargroup columm to reports

All our classes except Reception are mixed year groups. Often we need to have year groups shown with the information so it would be really useful to have it as an extra column on all reports please. So children's name, class, year group, as standa...
Denise Bickley about 3 years ago in IRIS Reach 4

Searching Audit Trail

I would like to be able to search for a g iven 'string' i.e in a message or a subject of an email for more than one date. It is very difficult to find a sent email or message otherwise unless you can remember the exact date you sent it on. Ideally...
Guest about 3 years ago in IRIS Reach 1 In Discovery

Branch Address & Main Branch Contact Info was seperate from individual contacts

You would then only need to enter the branch address and overall contact details once. Individual contact personnel names and contact details could then be inputted seperately. Currently you have to enter address details everytime you add an indiv...
Guest almost 10 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 3 years ago in IRIS Reach 2 In Discovery