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MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 2 years ago in IRIS Reach 2 In Discovery

Add signatures to emails

Please could we have the option of adding an email signature / footer to outgoing emails from Reach?
Guest over 2 years ago in IRIS Reach 2 Already exists

Agent Manager being able to attach files

It would be very beneficial if in Agent Manager you were able to attach a document to an agent. For example you could attach contracts for a particular agent. Keeping everything in one place.Thanks.
Guest over 9 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 2 years ago in IRIS Reach 1 Awaiting Prioritization

Update more than one students absence mark to write back to the MIS in one go

On a daily basis we have around 50 inbound absence messages from parents. Intakes 4 clicks to choose the students name, pick the absence mark from the dropdown, click the confirmation box, then go back to the inbox and click archive. We‘d like to ...
Guest over 2 years ago in IRIS Reach 1 Planned

Branch Address & Main Branch Contact Info was seperate from individual contacts

You would then only need to enter the branch address and overall contact details once. Individual contact personnel names and contact details could then be inputted seperately. Currently you have to enter address details everytime you add an indiv...
Guest over 8 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery