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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 11 months ago in Every HR / Support 0 Awaiting Review

Manually add communication to a applicant without having to do it through iSAMS

As there isn't an integration to make newsletter type emails, the only way to do this would be to use another software. But then there is no record on iSAMS that they would have been contacted this way. I would be good to have an option to add tha...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Search by enrolement term for applicants

We need to be able to search by starting term, e.g. Autumn, Spring or Summer, as our Nursery are termly starters based on their DOB. At the moment I have to check with our Registrar who the starters are and then manually select them from an admiss...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 2 In Discovery

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee 11 months ago in Every HR / Employee - General 0 Good Feature

Portal forms printable

Please can you make the portal forms printable as we need to be able to print out registration forms.
Guest over 5 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Payment descriptions export wizard

Please can you add the field 'Deposit Type' to the export wizard of the admissions module to make it easier to track what type of payments have been made by applicants.
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Innacurate task creation

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...
Guest 12 months ago in Every HR / Task Management 2

Inclusion of a 'Save and Search' functionality for query builder

Regularly using the same fields in query builder so would be helpful to save these
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

General absences that require changes filtering into the Trust overview task area

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.
katie Wojtas 12 months ago in Every HR / Absence Management 1 Good Feature

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest 12 months ago in Every HR / Admin - Pay Award 1 Good Feature