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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 5 months ago in Every HR 0 Awaiting Review

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest over 1 year ago in IRIS Parentmail 0

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee 6 months ago in Every HR / Employee - General 0 Good Feature

Calendar Events - Allow Parents to sign up to events

For some events we ask parents to sign up to say they're attending. Currently something we do via SchoolPost or Microsoft Forms. When creating events it would be great if we could have a signup/booking option we could utilise, so we don't need sep...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Calendar Manager 1 Good Feature

Innacurate task creation

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...
Guest 6 months ago in Every HR / Task Management 2

Report for removing unlinked parent/carer as per housekeeping tool

There is a Housekeeping tool to remove parents/carers not linked to students. It would be beneficial to see who these people are beforehand in case they should be linked and not deleted. As the action can not be undone it's not something I am will...
Guest 6 months ago in IRIS Parentmail 0

General absences that require changes filtering into the Trust overview task area

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.
Guest 6 months ago in Every HR / Absence Management 1 Good Feature

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest 6 months ago in Every HR / Admin - Pay Award 1 Good Feature

Repeat bookings in View/Take Register

Some schools prefer to not allow parents to make wrap around register bookings, preferring to book them in via View/Take Register, with plenty of notice so that they can allocate the appropriate number of staff. The Acorn Education Trust want to m...
Guest over 1 year ago in IRIS PlusPay 0

Adding room to the calendar authorisation template

All the other fields are pulling through to the authorisation email and would make it easier if we could include room or even add custom fields to email templates
Guest 7 months ago in IRIS Ed:gen & iSAMS / Calendar Manager 1