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Have update email up date or add to their iSAMS contact details.

A Parent Portal user can change their email under Account Options so that their login changes, but this doesn't affect any other record of their email. This makes their contact details out of sync with the Parent Portal and parents think they are ...
Guest almost 6 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Later

Cloud Portal - Logout Button

At the top of the Parent Portal you can see your own name and initials. This looks a lot like the interface familiar from Office 365. It would be great if this, like O365, gave a link to account options, at the very least a logout button. The top ...
Sarah Kattau about 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Could Portal maintenance message

Ability to edit the default message when the cloud portal is disabled: "The portal [PORTAL_NAME] has been disabled. Please contact the Admissions Team directly." In the previous Parent Portal Manager, under Configuration > Maintenance Options &...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0

Please allow to update contact's address and some custom fields in Parent Portal

Dear Supporters,I am checking Parent Portal and interested in "My Contact Information". However, I recognize that I only can update email and mobile phone of parents. I can't update the contact address. Can you please let me know how to show and u...
Guest over 6 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Later

Remove the wording 'Oops, something went wrong' from the Parent Portal page when the link is accessed directly.

Remove the wording 'Oops, something went wrong' from the Parent Portal page when the link is accessed directly. It does not appear appealing from the parents' perspective
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 1

Add iParent App and Parent Portal website login statistics

Can you please have login statistics for the iParent App and Parent Portal website logins? When we check our logging in Parent Portal Manager (screenshot attached) the logs haven't been updated since January 2021. Please help. We would like to get...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Reports and Assessments tabs in Cloud Portal

In the new Parent Portal in Cloud Portal, the School Reports page has two tabs, Reports and Assessments. We do not publish reports to the Reports tab but only to the Assessments tab, which makes it hard for parents to switch. We would like to be a...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Good Feature

Parent Portal - Download ALL files from specific folder

QuestionModule : Parent PortalFunction : > Features > Document Options > Documents & Files Question:1) How to download ALL the files under specific folder as per below screenshot, with a single click as users would not want to downloa...
Guest about 3 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Navigation Links should have a permission of access similar to Files uploaded under Document & Files

Please allow us to add permission levels/access control for Navigation links or Bookmark links similar to permission options available for File uploaded under Document & Files. This will be useful when we want to share a link either via Naviga...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

All data to be newest first

invoices and SMS are listed oldest first, reports and emails newest first. All of these should be newest first as parents will normally be interested in the latest info.
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Good Feature