Student's display name in Portal would be better as Forename not Preferred Forename. Preferred forename is okay for use in school by staff but parents do not want it to appear as such in the Portal.
In Internal Exams Manager, when setting up a Programme and Paper, you select whether to collect Grades or Marks or both. But in the display of these internal exam results in the parent and student cloud portals, both Grades and Marks columns are d...
I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Preserve Year Group Filter in Cloud Parent Portal When Downloading School Calendar as PDF
In the Cloud Parent Portal > School Calendar, users can filter events by Year Group and view the calendar specifically for the selected Year Group. However, when the user downloads the calendar as a PDF, the filter is lost, and the system downl...
Currently if there is some file matching criteria error, the rename files feature does not work. Solution is to remove/delete the files that failed at file matching, go to previous step and come back to this step. Then the rename files feature wor...
When a parent updates their contact information in the Parent Portal, it should has option to go to a designated admin or staff member for approval. Directly overwriting the contact information is quite risky.
We would like to be able to edit the navigation of some links in the new Cloud Parent Portal. At the moment we are only able to edit navigation links for the legacy portal in the Parent Portal Manager which is about to be discontinued soon.
Create one form to use across multiple sites instead of creating one for each site.
When creating a form that will be used across more than one school, Prince Regent Street Trust would find it really useful to be able to share that form with other sites instead of having to create multiple forms for each school.